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"Begin with the end in mind." Easy to say. Much harder --but critical-- to do. Strategic planning is the process of setting longer-term goals that will support where your agency wants to be in 3-5 years and developing the systems and resources to get you there. The process begins with a confirmation of the fundamental mission and vision of your organization together with the core values that guide your critical decisions. The process continues by soliciting critical input from core groups: executive management, organization staff and key customers/stakeholders. A variety of feedback tools are used to solicit and compile useful feedback from these groups: individual interviews, focus groups, targeted surveys, electronic meeting input and the review of performance data from the agency.
CPS HR consultants will then guide your planning team through a systematic process of determining your readiness for your future. We will assess your agency's internal and external environment including organizational Strengths, Weaknesses, Opportunities, and Threats via S.W.O.T analysis and other assessment tools. We will help you identify barriers to your strategic goals and develop countermeasures to overcome the barriers. Finally, the CPS HR team will work with you to design an implementation or tactical plan that ensures your strategic plan becomes a guiding force for your service excellence, not another bulging binder gathering dust on the shelf.
