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The following discusses CPS Human Resource Services policies regarding privacy and information
supplied to us through our websites, www.cps.ca.gov and
www.mss.ca.gov, or through any website operated by CPS.
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1. General Information Disclosure
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We analyze visitor traffic patterns on our website using information automatically provided
by your browser when you visit our site. This information includes the IP address of your
computer or network, the date, time, and page you visited on our site, your browser and
operating system, and the referring page (the last web page you visited before clicking on
a link to our site).
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We use the aggregated information from all of our visitors to:
- understand visitor/viewer interests and needs
- improve our website content, design and navigation pathways
- measure our equipment, internet software and broadband capacity and performance
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We do not provide this information to other organizations unless they are contracted to work
with our organization to improve the convenience and capabilities of our website.
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2. Specific and Personal Information Disclosure
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We will not collect or retain personal information about you when you visit our website
unless you choose to provide that information to us through email, registration forms and
surveys while using our website or through other methods including phone, fax or in-person
visits. Personal information is information that identifies or describes an individual
including: name, social security number, physical description, home or work address,
home/work/cellular telephone numbers, education, financial matters, and medical or employment
history.
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If you choose to provide personal information, we will communicate the purpose of providing
this information at the point of information collection.
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We do not give, share, sell, or transfer any personal information to a third party without
permission from you or unless we are required to do so under federal or state law.
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We do retain certain information about your visit in our web logs. None of this information
personally identifies you. Such information includes, but may not be limited to, the following:
- the Internet Protocol address and domain name used. The Internet Protocol address is a
numerical identifier assigned either to your Internet service provider or directly to your
computer. We use it to guide our pages to you;
- the type of browser and operating system you used;
- the date and time of your visit;
- the web pages you accessed at this site; and
- the web site you visited prior to coming to this web site.
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We do not use persistent "cookies" to store information on your computer or in our systems.
However, we may need to temporarily maintain information regarding your activities in certain
areas of the website in order to provide services to you. We do this through maintaining session
variables that, for example, temporarily preserve the value of information you have entered into
a form or a page selection you have made. This information expires shortly after you exit the
relevant page or the website itself and is not retained in permanent memory on our computers nor
yours.
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3. Test Registration Disclosure
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When you register for an examination or other services through CPS, you are giving your
permission to CPS to use the necessary information to complete the registration or schedule
and/or provide the designated services or products. This information will be used internally
within CPS to provide the requested services and if required, by the sponsoring government or
nonprofit organization, this information will be shared with the sponsoring organization. We do
not give, share, sell, or transfer any personal information to any third party without permission
from you or unless required to do so under federal or state law.
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4. Payment Processing Disclosure
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When you submit a credit card payment request through CPS, you are giving us permission to submit
the information necessary to complete the transaction to our credit card processing vendor.
Beyond the information required for the transaction, we will collect no personal information
about you when you visit our website unless you choose to provide that information to us.
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We do not give, share, sell, or transfer any personal information to a third party without
permission from you or unless required to do so under federal or state law. We do not store
credit card numbers in CPS databases.
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5. Accessing and/or Correcting Information Provided
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As a professional organization that is committed to serving the needs of public and nonprofit
sector organizations, CPS strives to collect and maintain accurate information. If you believe
that CPS possesses incorrect information and you wish to verify or correct that information, you
are encouraged to contact: webmaster@cps.ca.gov. Your
request will be routed to the appropriate department or business unit for verification. We do
ask that you provide enough initial information to contact you through phone or email.
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In all cases, we will take reasonable steps to verify your identity before granting access to
review and/or modify your information.
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6. Feedback
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If you voluntarily complete and submit an optional online feedback form or provide comments on
the utility of our website. This information may be used to help us enhance our web sites and
may be shared with CPS employees and contractors for that purpose. In the event that we work
with a vendor to improve our services or enhance our website, we will only provide the vendor
with aggregate visitor behavior information.
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7. Additional Information
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If you desire additional information about our Privacy Information Policies and Practices,
please contact: webmaster@cps.ca.gov.
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