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Outsource Your Test Administration Activities
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We understand that your daily business activities do not stop for a test administration. Our daily business is test administration.
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CPS offers a full portfolio of timely, flexible, and cost-effective test administration services. From application processing
through test administration and score reporting, you can rely on CPS' proven expertise to ensure the quality, security and integrity of your test program.
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A CPS project manager will work with you to create a customized test program by selecting any number of the services listed below.
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- Test administration
- Written & Oral tests
- Structured interviews
- Performance tests, work samples
- Test administration--computer based
- Testing facilities
- Test material preparation
- Scoring and statistical analysis
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- Candidate application acceptance & processing
- Candidate scheduling
- Fee processing
- Proctors, Raters, Panel Chairs
- Application entry & tracking
- Communication support
- Documentation
- Recruitment services
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Test Administration Services
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The test administration process can be complex and must be properly planned and managed to ensure a successful project.
CPS maintains the highest test administration standards by providing a professional team trained to follow a project
plan that has been designed specifically for you. We offer a full range of test administration services for you to
choose from to develop, administer and enhance your program.
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- Obtain test sites and facilities
- Provide experienced testing personnel--proctors, raters, or panel chairs
- Provide rater and panel chair training
- Applicant processing, notification, scheduling, and communications
- On-site secure printing and inventory control
- Test material preparation, storage, inventory, and shipping
- Test scoring and statistical analysis
- Maintenance of security throughout testing process
- Documentation of test administration activities
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Applicant Scheduling Services
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Applicant scheduling processes may be manual, telephone, or Internet based depending on the needs of the project.
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- Applicant scheduling and confirmation by mail or email
- Toll-free information lines for applicant communication
- Collection, processing, and reporting of application fees, as applicable
- Preparing, printing, and mailing of applicant information packets
- Maintaining applicant files--hard copy or electronic
- Applicant communications by phone, mail, or email
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Scoring and Reporting Services
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CPS' psychometric team is ready to review and analyze test results and item statistics. We can provide your organization
with an array of reports for your use in assessing test quality and applicant performance.
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- Test scoring, score processing, and final score/rank compilation
- Preparing, printing, and mailing of applicant score reports
- Perform item and test analysis
- Preparation of final reports for client
- Maintaining and updating eligibility lists
- Facilitating rater evaluation/scoring in group or independent setting
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Application Services
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CPS can create an application form that best suits your needs. Applications can be created for paper-based or internet-based processing.
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- Application development--hard copy or on-line
- Application printing and distribution--via mail or email
- Receipt of applications and review for completeness, minimum qualifications and other eligibility requirements
- Application processing--data entry into applicant tracking database
- Notification of application screening results to applicants
- Communication with applicants when additional information is required
- Special accommodations
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For more information about using CPS to administer tests for your organization, call
Connie Hammons at 916-263-3600 ext. 3076 or email
connie@cps.ca.gov.
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