OFFICE, CLERICAL, & CUSTOMER SERVICE - CPS provides employer online testing and employee test administration for civil service exams, law enforcement promotional exams, employment skills testing, fire department promotional exams, fire service exams, government employment tests, and job promotional tests. CPS does employer test development, law enforcement exams for employee assessment centers can create employee testing materials and HR tests for employees and internal Human Resources Testing Centers, state and federal government exams, law enforcement advancement examinations, Police Officer Examinations, police and fireman review tests and public safety examinations.

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OFFICE, CLERICAL, & CUSTOMER SERVICE

With all of the revolutionary advances in technology, you need employees who can keep pace in a workplace that is constantly changing. Our tests are the ideal tools to help you select competent office and clerical workers.

ENTRY-LEVEL CLERICAL

CONTENT AREAS	New! 3101	New! 3102	3118A	3127	3817	3818A
Speed and Accuracy in Filing, Checking, and Coding	---	---	25	---	25	25
Editing (Spelling, Punctuation, and Grammar)	35	35	30	20	15	15
Vocabulary	15	15	20	15	15	15
Reading and Understanding Written Information	20	20	10	10	10	10
Numerical Skills	15	15	15	20	15	15
Alphabetize, File, and Code Information	15	15	---	35	---	---
Total number of items	100	100	100	100	80	80
Total time	1 hr 50 min	1 hr 52 min	1 hr 45 min	1 hr 40 min	1 hr 20 min	1 hr 20 min

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